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Returns & Exchanges

At this moment we do not offer RMA. Please ship your item to address below and once we receive we will credit your credit card or paypal account.

Return your items to:
Consumer Returns Dept.
BENY Brothers Inc
1656 86 Street
Brooklyn NY 11214
United States

Our Policy

  • Items purchased at the BENY Brands Online Store may be returned or exchanged within 45 days of the date of purchase. Return item(s) may not be worn or washed. Final sale items may not be returned or exchanged for any reason.
  • If you are not satisfied with the fit, quality, color, or size of an item, don't hesitate to return it and choose any item in another size or color. We will gladly replace any item that you're not completely happy with.
  • Final sale and sale items are excluded - please see limitation list.
  • A completed Return Form must be included with any return shipment. The Invoice is required for an in-store return.
  • Returns in-store for store credit only. No cash back.
  • Items purchased from any retail store cannot be returned to the Online Store.

Please note the following limitations:

  • Items must be returned within 45 days of purchase.
  • The following items are final sale, and cannot be returned:
  • Swimwear
  • Bodysuits
  • Unitards
  • Intimates
  • Sale items
  • Vintage
  • Cosmetic and Grooming products
  • Some pieces by BENY Brands are sold with intentional imperfections. If you are not sure if your item is intentionally imperfect, please contact customer service.
  • Items that have been laundered or altered in any way, cannot be accepted for exchange or return.
  • Items purchased from any retail store cannot be returned to the Online Store.
  • Any item that was not purchased at full price cannot be returned. This includes sale items.

Refunds

  • You will be credited the amount you paid for the returned item(s), including taxes.
  • The original and return shipping charge is not refunded.

Exchanges

  • You will be credited the amount for the returned item(s), including taxes.
  • Exchanges are processed as a new order. We will refund your original form of payment for the value of the returned merchandise and charge you for the new order. Please note this process is not always sequential.
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